quality management standards

New ARIYYOH Global Co. Ltd
Quality policy statement
New ARIYYOH Global Co. Ltd was established in 2019 to provide complete printing
services as well corporate office supplies and other related works in the Printing and
Publishing industry. We are based in Abuja, Federal Capital Territory and our affiliate
partners in Shomolu, Lagos State and employ 25 people, both our permanent and
Contractual staff
Quality is important to our business because we value our customers and our brand
name. We strive to provide our customers with products and services, which meet and
even exceed their expectations.
We are committed to continuous improvement and have established a Quality
Management System which provides a framework for measuring and improving our
performance.
We have the following systems and procedures in place to support us in our aim of
total customer satisfaction and continuous improvement throughout our business:
 regular gathering and monitoring of customer feedback
 a customer complaints procedure
 selection and performance monitoring of suppliers against set criteria
 training and development for our employees
 regular audit of our internal processes
 measurable quality objectives which reflect our business aims
 management reviews of audit results, customer feedback and complaints
 Build a mutually profitable relationship with our customers, ensuring their longterm success, through the understanding of their needs and the needs of their
customers as well
 Achieve our commitments for quality, cost, and schedule
 Enhance the systematic research and use of best preventive practices at all
levels and ensure reliable risk management
 Drive continual improvement and innovation based upon efficient business
processes, well-defined measurements, best practices, and customer surveys
 Develop staff competencies, creativity, empowerment and accountability
 through appropriate development programs and show strong management
involvement and commitment
Our internal procedures are reviewed regularly and are held in a Quality Manual which
is made available to all employees.
This policy is posted on the Company Notice Board and can also be found in the staff
handbook.
Although the Managing Director has ultimate responsibility for Quality, all employees
have a responsibility within their own areas of w